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Call Center Restaurants receives phone orders and connects customers, branches, and drivers

Kemet System supports a complete call center for multi-branch restaurants: search and create a customer, delivery addresses, area fees, browse the menu, create an order, and track delivery and drivers.

Call Center Restaurants call center restaurant POS Manage telephone requests Multiple branch restaurants Track drivers

See restaurants and cafes

Call center management for multi-branch restaurants in Kuwait

Live demo

Try Kemet Restaurant System for yourself

Test the online ordering and system board in a dedicated demo environment for the full experience.

Try ordering online Enter the demo panel

user: demo password: 12345

Official application

K-Waiter

The Waiter app is officially available on Google Play and the App Store and works with the restaurant system.

Google Play App Store

Receiving phone orders

The call center employee searches for or creates a customer, chooses the address and branch, then registers the order from the same menu.

Addresses and delivery fees

Supports customer addresses, delivery areas and associated fees to reduce phone order errors.

Follow drivers

You can follow the status of the delivery and drivers and link the order to the delivery cycle within the system.

Suitable for multi-branch companies

The call center centralizes order management by directing them to the appropriate branches depending on the operation.

Frequently asked questions

Answers help you choose with confidence

Learn the important details before choosing the right system for your project.

Does Kemet support call centers for restaurants?

Yes, there is a call center console to receive phone orders and link them to customers, addresses, and branches.

Is the call center linked to drivers?

Yes, delivery requests and their status can be tracked within the delivery and drivers course.

Why Kemet?

Point of sale alone is not enough

Kemet links selling to inventory, branches, reports and authorizations so the business owner sees the whole picture.

🍽️

Restaurant selling point

Departments, products, toppings, tables, payment, and dispatch to the kitchen.

🧾

KOT and printers

Directing printing to departments and following up on the status of printers via AGENT.

📱

Twitter application

Opening tables and sending orders directly from the hall.

🛵

Driver application

Receive delivery tasks and update the order status from the road.

📦

Inventory and recipes

Automatic consumption and accurate cost for each item and recipe.

✦

Intelligent assistant

Questions and brief reports help the manager make decisions.

Try before you choose

View the system based on your project needs

Book a demo that suits the nature of your business and the number of branches and devices.

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